SeroPOS video tutorials
103 short videos, each one to two minutes, narrated and captioned, recorded in the real app. Every video also sits on the help article it belongs to.
QSR Mode: Customise Your Screen (38)
Read more: Style QSR product buttons · Arrange the QSR grid with drag and drop · Resize the QSR pay buttons · Change QSR settings · Turn on QSR Mode · Choose a variation when selling · Add modifiers to an item · Adjust an order in QSR Mode · Use the QSR delivery toggle · Split a bill in SeroPOS · Edit a cart line in SeroPOS · Hold an order in SeroPOS · Look up previous invoices in QSR Mode · Replay the guided tours in SeroPOS
Selling at the Counter (4)
Read more: Use the SeroPOS home screen · Start a takeaway order in SeroPOS · Start a dine-in order in SeroPOS · Resume a held order
Payments & Checkout (1)
Read more: Set up a card surcharge
Tables, Floor Plan & Waiters (7)
Read more: Use Table Selection · Change a table status · Design your floor plan
Kitchen Tickets & Kitchen Display (3)
Read more: Print kitchen tickets (KOT) · Turn on KDS Mode · Keep the KDS fast with KDS Cleanup
After the Sale: Transactions, DSR & Register (10)
Read more: Find a sale in Recent Transactions · Reprint or share an invoice · Void or refund a sale · Print the daily sales report (Z report) · Open and close the register
Admin: Products & Menu (17)
Read more: Find your way around Admin · Follow the Getting Started guide in SeroPOS · Manage products in the SeroPOS app · Add or edit a product in the SeroPOS app · Set up categories in the SeroPOS app · Set up units in the SeroPOS app · Set up taxes and tax groups in the SeroPOS app · Set up variation groups · Set up modifier groups
Admin: Staff, Receipts & Store Settings (8)
Read more: Add staff users in the SeroPOS app · Edit your store details · Customise the receipt layout in the SeroPOS app · Set up types of service · Choose payment methods in the SeroPOS app
Printers, Displays & Hardware (6)
Read more: Add a printer in SeroPOS · Find printers with Auto-detect · Use a second monitor as a customer display · Show a customer display in a browser
Card Terminals (4)
Read more: Use the existing Global Payments network connection · Set up Global Pay Cloud · Set up a Moneris terminal · Set up Gravity Payments
Device Settings (2)
Read more: Print kitchen tickets (KOT) · Print a bill before payment
Help, Themes & Your Account (3)
Read more: Use the in-app knowledgebase · Change the app theme · View your subscription