Terms and Conditions

Welcome to SeroPOS. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website or services.

1. Definitions

1.1: “SeroPOS” refers to the software product and services provided by Sero Technologies.
1.2: “We,” “us,” and “our” refer to Sero Technologies.
1.3: “You” and “your” refer to the user of our website and services.

2. Subscription and Payment

2.1: All payments made are for the subscription to SeroPOS products or services.
2.2: Subscriptions come with a 30-day money-back guarantee. If you are not satisfied with our services within the first 30 days, you may request a full refund.
2.3: After the initial 30-day period, subscriptions are non-cancellable, and no refunds will be provided.

3. Data Storage and Security

3.1: All data is stored on Amazon AWS cloud servers, protected by multiple layers of firewalls.
3.2: Hourly backups are conducted to ensure data safety.
3.3: While we take reasonable measures to protect your data, we cannot guarantee absolute security due to the nature of the internet and third-party services.

4. Third-Party Services

4.1: Our services may include integrations with third-party services (e.g., accounting software, payment gateways, food delivery apps).
4.2: We are not responsible for failures, breaches, or issues caused by third-party services.
4.3: Any disputes or issues arising from third-party services should be addressed with the provider directly.

5. Data Responsibility

5.1: Do not share your passwords or any private data with anyone.
5.2: We are not responsible for any data loss due to failure in protecting your login credentials.

6. Limitation of Liability

To the maximum extent permitted by law, Sero Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including data loss, business interruption, or loss of profits. Our total liability shall not exceed the subscription fees paid in the 12 months preceding the claim.